At Fast Residential, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our platform, whether you’re browsing, booking, or listing properties.
1. Information We Collect
We collect the following types of information to ensure that our services run smoothly:
- Personal Information: When you create an account, make a booking, or list a property, we collect your name, contact details (such as email address and phone number), and payment information.
- Property Details: For property owners listing their estates with us, we collect information about the property, including photos, descriptions, and pricing.
- Usage Data: We gather information about your interaction with our platform, such as pages you visit, search queries, and time spent on the site. This helps us improve the user experience.
- Cookies: We use cookies to enhance your experience, store preferences, and analyze site traffic.
2. How We Use Your Information
We use your information for the following purposes:
- Booking & Communication: To process your bookings, communicate with you about your reservation, and send confirmation and updates.
- Customer Support: To respond to inquiries and assist with any issues or special requests you may have.
- Marketing: To provide you with personalized offers, promotions, and news regarding Fast Residential. You can opt-out of marketing communications at any time.
- Improvement of Services: To analyze usage patterns and enhance the functionality of our platform.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Property Owners: When you make a booking, your information will be shared with the property owner to facilitate the reservation.
- Service Providers: We may work with third-party service providers (such as payment processors or email marketing platforms) to help us deliver our services.
- Legal Requirements: We may disclose your information if required by law, to protect our rights, or in response to legal requests.
4. Security of Your Information
We implement security measures to protect your personal information from unauthorized access or disclosure. This includes encryption technologies and secure payment systems. However, please be aware that no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
6. Children’s Privacy
Fast Residential does not knowingly collect personal information from individuals under the age of 18. If you believe we have collected data from a child under 18, please contact us immediately, and we will take appropriate action to remove it.
7. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@fastresidential.com
Phone: 866-380-3454
Thank you for choosing Fast Residential.